Refund Policy

This is a starting template. Please review it and adapt it to your business before launch — it is not legal advice.

Returns

If you are not happy with your purchase, you may request a return within 30 days of delivery. Items should be unused and in their original condition and packaging where possible.

How to start a return

Contact us through our Contact page with your order number and we will guide you through the next steps.

Refunds

Once your return is received and checked, we will let you know if your refund is approved. Approved refunds are issued to your original payment method.

Hygiene note

For hygiene reasons, some personal-care items may not be eligible for return once opened, except where they are faulty.